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Q and A
- What is pleather?
Pleather is a synthetic material made from PU or Polyurethane that is frequently used in vegan shoes. It's waterproof but not breathable. - What if my shoes don't fit?
We have a great return policy - you can read about it here. Return your shoes in good condition within 21 days, and we'll refund or exchange as per our exchange policy. - Do you have Gift Certificates??
Yup - you can get a gift certificate emailed to a loved one/friend in no time at all. - Is it Vegan?
Oh yes! - everything you see at VeganChic.com has been pre-vetted for leather, satin, suede and wool - we're Vegan Society certified and we're proud of it! - Can I send you guys a check?
We take payment from Visa, Mastercard, American Express and Discover card - our shopping cart is easy to use - safe and secure. We don't currently accept check payment, because in the past it's slow and less secure (sending by mail), than credit card payment in our shopping cart. - Do you ship outside of the US?
Yes, we ship to most European destinations, and Australasia - if you don't see your country listed in the shopping cart - drop us a line requesting inclusion. Remember the dollar's weak - meaning if you live outside the US, you can buy more with your currency (pound, Canadian dollar etc.) - I don't see my size - What can I do!!?
Send us an email! We carry live inventory status, so if your shoe size isn't listed in the drop-down, we'll need to get more. So drop us a line, we love to know which sizes are popular!!