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Q and A
- What is pleather?
Pleather is a synthetic material made from PU or Polyurethane that is frequently used in vegan shoes. It's waterproof but not breathable. - How do you measure heel height?
Heel height is measured from the inside of the heel (i.e. not the outward facing part of the heel) where the heel meets the floor, up to the base of the shoe. This is important - the measurement along the outside of the heel can be palpably different. - What if my shoes don't fit?
We have a great return policy - you can read about it here. Return your shoes in good condition within 21 days, and we'll refund or exchange as per our exchange policy. - Do you have Gift Certificates??
Yup - you can get a gift certificate emailed to a loved one/friend in no time at all. - Is it Vegan?
Oh yes! - everything you see at VeganChic.com has been pre-vetted for leather, satin, suede and wool - we're Vegan Society certified and we're proud of it! - Can I send you guys a check?
We take payment from Visa, Mastercard, American Express and Discover card - our shopping cart is easy to use - safe and secure. We don't currently accept check payment, because in the past it's slow and less secure (sending by mail), than credit card payment in our shopping cart. - Do you ship outside of the US?
Yes, we ship to most European destinations, and Australasia - if you don't see your country listed in the shopping cart - drop us a line requesting inclusion. Remember the dollar's weak - meaning if you live outside the US, you can buy more with your currency (pound, Canadian dollar etc.) - I don't see my size - What can I do!!?
Send us an email! We carry live inventory status, so if your shoe size isn't listed in the drop-down, we'll need to get more. So drop us a line, we love to know which sizes are popular!!
Deborah
from Sydney, Australia wrote:
I took Beth's advice and went ahead..
She was right..they fit like a glove. From the moment they arrived, they were on! Love these shoes. Thanks!
Posted on 9/29/2008
Deborah
from Sydney, Australia wrote:
I took Beth's advice and went ahead..
She was right..they fit like a glove. From the moment they arrived, they were on! Love these shoes. Thanks!
Posted on 9/29/2008
Beth
from Chester, VA wrote:
These shoes not only look fabulous, but I danced all night in them without so much as a blister! So comfortable, and no hose required.
Posted on 2/18/2008
cecile leboeuf
from paris, fr, France wrote:
they are really classious!!
Posted on 2/15/2008