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Q and A
- What is pleather?
Pleather is a synthetic material made from PU or Polyurethane that is frequently used in vegan shoes. It's waterproof but not breathable. - How do you measure heel height?
Heel height is measured from the inside of the heel (i.e. not the outward facing part of the heel) where the heel meets the floor, up to the base of the shoe. This is important - the measurement along the outside of the heel can be palpably different. - What if my shoes don't fit?
We have a great return policy - you can read about it here. Return your shoes in good condition within 21 days, and we'll refund or exchange as per our exchange policy. - Do you have Gift Certificates??
Yup - you can get a gift certificate emailed to a loved one/friend in no time at all. - Is it Vegan?
Oh yes! - everything you see at VeganChic.com has been pre-vetted for leather, satin, suede and wool - we're Vegan Society certified and we're proud of it! - Can I send you guys a check?
We take payment from Visa, Mastercard, American Express and Discover card - our shopping cart is easy to use - safe and secure. We don't currently accept check payment, because in the past it's slow and less secure (sending by mail), than credit card payment in our shopping cart. - Do you ship outside of the US?
Yes, we ship to most European destinations, and Australasia - if you don't see your country listed in the shopping cart - drop us a line requesting inclusion. Remember the dollar's weak - meaning if you live outside the US, you can buy more with your currency (pound, Canadian dollar etc.) - I don't see my size - What can I do!!?
Send us an email! We carry live inventory status, so if your shoe size isn't listed in the drop-down, we'll need to get more. So drop us a line, we love to know which sizes are popular!!
dosvegans
from san francisco, ca wrote:
Very happy with my purchase. These shoes are super cute, the material is very soft, and for being such high shoes relatively comfortable. I am not used to wearing heels everyday, so the height took some getting used to for me. Occasionally the tie in front will come undone, but for the most part it stays tied. I could see it coming undone more often though on a longer walk.
Posted on 3/31/2010
Kirsten
from Portland, OR wrote:
These are beautiful; they certainly don't look like they cost under $40! The material is soft and supple, and the laces are such a cute detail.
Posted on 3/12/2009