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Q and A
- What if my shoes don't fit?
We have a great return policy - you can read about it here. Return your shoes in good condition within 21 days, and we'll refund or exchange as per our exchange policy. - Do you have Gift Certificates??
Yup - you can get a gift certificate emailed to a loved one/friend in no time at all. - Is it Vegan?
Oh yes! - everything you see at VeganChic.com has been pre-vetted for leather, satin, suede and wool - we're Vegan Society certified and we're proud of it! - Can I send you guys a check?
We take payment from Visa, Mastercard, American Express and Discover card - our shopping cart is easy to use - safe and secure. We don't currently accept check payment, because in the past it's slow and less secure (sending by mail), than credit card payment in our shopping cart. - Do you ship outside of the US?
Yes, we ship to most European destinations, and Australasia - if you don't see your country listed in the shopping cart - drop us a line requesting inclusion. Remember the dollar's weak - meaning if you live outside the US, you can buy more with your currency (pound, Canadian dollar etc.) - I don't see my size - What can I do!!?
Send us an email! We carry live inventory status, so if your shoe size isn't listed in the drop-down, we'll need to get more. So drop us a line, we love to know which sizes are popular!!
Kirsten
from Portland, OR wrote:
I absolutely ADORE these! They took a little breaking in, but now, they're as comfortable as a pair of sneakers, and they're so cute with dresses and with jeans. I want ten more pairs!
Posted on 1/4/2009
K
from Washington DC wrote:
These shoes are about a hundred times more gorgeous in person. The combination of texture, color and shine is unbeatable and you really can't begin to tell from the picture! The padded insole seems substantial and very comfortable. The only reason I am giving four stars instead of five is that this runs large (by at LEAST half a size) and therefore I now have to reorder and pay extra shipping charges. Learn from my mistake! Size down 1/2 from your normal flat size.
Posted on 11/16/2008
Emily
from Denver, CO wrote:
These shoes are so cute and very comfortable. I had to buy several pairs at once (why do shoes always fall apart at the same time?) and these are easily my favorites. They go with practically everything, and I can wear them even when I'm on my feet all day. Highly recommended!
Posted on 5/21/2008